Paraglide
How Paraglide supports order-to-cash (O2C) teams
Paraglide's AI agents handle the high-volume operational work in the O2C finance inbox. They understand context, manage two-way conversations, take actions autonomously and escalate when needed.
Automate replies to invoice queries
Paraglide's AI agents work 24/7 in your finance inbox replying to customers' invoice queries with personalised messages in any language.
Manage and personalise collections
Resolve disputes and deductions
Meet our billing support and collection agents
Automate high-volume O2C tasks
34%
DSO reduction
75%
reduction of manual tasks
20%
reduction in bad debt
Manage invoice queries and resolve disputes with Paraglide's billing support agent
Paraglide's Billing Support agent works in your finance inbox 24/7, autonomously responding to invoice questions, resolving billing queries, following up in existing threads when customers go silent, and capturing key commitments like promise-to-pay dates and PO numbers.
The agent handles:
- Invoice & billing questions
- Request for documents
- Payment status questions
- Disputes & deductions
- PO number updates
Learn about the billing support agent
Get paid faster and automate escalations with Paraglide's collection agent
Paraglide's Collections agent sends personalised payment reminders, replies, and follow-ups within existing threads, using full conversation context. The agent finds the right contacts when emails bounce and intelligently escalates with automated, localised recovery actions such as formal notices.
The agent automatically:
- Sends reminders, manages replies and follow-ups
- Routes messages to the right contacts when emails bounce
- Tailored collection strategies by segment
- Logs all promise-to-pay dates & commitments
- Escalates when it needs to
Learn about the collection agent
Get full visibility into your Order to Cash (O2C) cycle
Track every balance, dispute, status and commitment in one place.
- Track your AR balances
- DSO and AR Aging reports
- Track disputes and deductions
- View balances by sales rep
- Monitor communication in any language
- Follow promise-to-pay dates
- Analyse customer payment behaviour
Trusted by high-volume O2C teams
We saw a direct impact on our cash flow when we deployed Paraglide. Within 14 days, we had already reduced DSO by 34%. We went live quickly with minimal effort from our team.
Tobias Pfleger
Finance Director
Choco
We used to be drowning in billing queries. Our finance inbox had hundreds of open cases. With Paraglide's Billing Support Agent, we reached inbox zero in the first week.
Stephanie Cronqvist
Finance Operations Manager
GetAccept
Configure how AI agents manage your O2C tasks, with humans in control
Stay in control by managing where agents are autonomous and where humans are kept in the loop.
Autonomous agents for high-volume tasks
Paraglide runs autonomous AI agents that can answer questions, send documents, capture PO numbers and promise-to-pay dates, and even take action in your ERP or billing software.
Keep human-in-the-loop where it matters
Gradually increase autonomy in the agent studio
Integrate Paraglide with your ERP and finance systems
Start collecting in days, not months
Paraglide connects seamlessly with your ERP, billing, and accounting tools. Invoices, payment status, customers, and contact details are synced automatically so your finance team can act on real-time data.
Using a system that isn’t listed here? We can build a custom integration to match your setup and get you live quickly.
Enterprise-grade security, built for finance
Paraglide upholds the highest standards of security, compliance, and data protection. Your data is handled only according to your instructions and safeguarded using proven, industry-leading practices.
FAQs
- Does Paraglide integrate with other systems like ERPs, CRMs and billing software?
- How do you track and control what the agents can do?
- How is Paraglide different from traditional AR automation tools?
- How does Paraglide ensure safety and control?
- Who is Paraglide designed for?
- How is Paraglide different from email automation or dunning tools?
- Can we control how automated communication happens?
- What languages does Paraglide support?
- How long does it take to get started?
- What does the billing support agent do?
- What types of queries can the billing support agent handle?
- How does Paraglide's billing support agent handle follow-ups?
- What happens if contact details are wrong?